Frequently Asked Questions
Everything you need to know about shopping at Retrograde
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your vintage-inspired pieces true to size?
Most of our apparel follows standard modern sizing, but since many designs are retro-inspired, we recommend checking the detailed size guide on each product page for specific measurements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How should I care for my Retrograde garments?
To preserve the quality of our fabrics, we recommend washing most items in cold water on a gentle cycle and hanging them to dry. Specific care instructions are located on the inner garment tag.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress.